Privacy Policy
Last updated: May 19, 2026
Plain-English summary: we collect what we need to run the service, we don't sell your data, and you can request access, correction, export, or deletion any time by emailing privacy@aiinsightlab.cloud.
1. Introduction
AI Insight Lab ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
2. Information We Collect
Information You Provide
- Account Information: Email address, password, name (optional)
- Payment Information: Credit card details (processed by Stripe; we do not store full card numbers)
- Profile Information: Subscription tier, preferences, communication settings
- Startup Verification: Company name, YC/accelerator batch info (Startup tier only)
Automatically Collected Information
- Usage Data: Pages viewed, features used, time spent, digest opens
- Device Information: Browser type, device type, IP address, operating system
- Cookies: Session cookies for authentication, analytics cookies (see Cookie Policy below)
3. How We Use Your Information
We use your information to:
- Provide and deliver the Service (daily digests, alerts, archive access)
- Process payments and manage subscriptions
- Send service-related emails (digests, breaking news, account updates)
- Improve and personalize your experience
- Analyze usage patterns and optimize content
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
For users in the EU/EEA, we process your data based on:
- Contract Performance: To provide the Service you signed up for
- Legitimate Interests: To improve our Service and prevent fraud
- Consent: For marketing communications (you can opt out anytime)
- Legal Obligations: To comply with applicable laws
5. Information Sharing
We do not sell your personal information. We share information only with:
Service Providers
- Supabase: Database and authentication
- Stripe: Payment processing
- Resend: Email delivery
- Vercel: Hosting and deployment
- ElevenLabs: Audio digest generation (Pro feature)
Legal Requirements
We may disclose information if required by law, subpoena, or to protect our rights or the safety of users.
6. Data Retention
We retain your information:
- Account Data: Until you delete your account, then 30 days
- Usage Logs: 90 days for analytics
- Payment Records: 7 years for tax/legal compliance
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing emails (service emails still sent)
- Object: Object to processing based on legitimate interests
To exercise these rights, contact us at privacy@aiinsightlab.cloud
9. Security
We implement industry-standard security measures including:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Regular security audits
- Access controls and authentication
However, no system is 100% secure. Use a strong, unique password and enable two-factor authentication when available.
10. International Data Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure adequate safeguards are in place for international transfers.
11. Children's Privacy
The Service is not intended for users under 18. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.
12. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed (we do not sell)
- Right to delete personal information
- Right to non-discrimination for exercising privacy rights
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email. The "Last updated" date at the top indicates when changes were made.
14. Contact Us
For privacy questions or to exercise your rights, contact us at:
Email: privacy@aiinsightlab.cloud
For general support, see the contact page.